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Patient Services

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Quality Indicators

To view quality indicators for all reporting Oregon hospitals, click on the button below. The indicators currently available are reported to the Centers for Medicare and Medicaid Services, and include heart attack, heart failure, pneumonia, surgical infection prevention and patient satisfaction.

Note: You will be exiting OAHHS' main website.

Adverse Events Resolution

February 18, 2008 the OAHHS Board of Trustees unanimously passed a resolution regarding non-payment for serious adverse events.

Whether you are a patient yourself or a friend or family member of a patient in one of our state's hospitals, it can be an emotional and taxing time. OAHHS has established this "Patient Services" website to assist patients and their loved ones through the health care system. We are advocates for you and work on a daily basis with the skilled medical, nursing and administrative staff that manage and operate our state's medical facilities. We offer this as a resource and if at any time, you don't find what you need or still have a question that needs to be answered, don't hesitate to contact OAHHS or call one of the hospital's patient advocates.

Road Map to Patient Services Links

Price Point (external website)
This is a web-based service OAHHS provides that allows patients to submit queries based on specific hospitals and surgical procedures. The queries produce an average cost for the particular service requested. Click the link for more detailed information about Price Point and to begin your query. It also provides financial assistance information to individual hospitals.
Financial Assistance
This is a list of all OAHHS-member hospitals and their financial assistance contact information. Should you have a question regarding your hospital bill, please contact these individuals first.
CMS Quality Indicators (external website)
OAHHS is committed to transparency in health care. Transparency is a motivator for change and consistent improvement. As a service to our Medicare and Medicaid patients, we provide a platform to view hospital-specific health outcomes data collected by the CMS. This information can be found through the federal CMS as well, but this is a quick an easy location. Information is updated as CMS releases new data.
Patient Advocates (Information Coming Soon.)
If you have any questions or comments about your hospital stay, please feel free to contact your hospital's patient advocate representative or department. These individuals are trained to help you navigate the hospital system and provide information that you are looking for.
Health Resources
This is a list of state- and federal-related health links.
Stay Connected
Want to recieve news and information about patient services? Fill out a subscription form and you will be added to our mail list. You will be the first to know when something happens that impacts patients. We respect your privacy and do not share your information with any hospital or outside company.
Suggestion Box
Do you have a suggestion for the hosptial association or a specific hospital. This is the place to leave it. We are always open to hear about what we are doing well and what we can improve on. Remember, it takes everyone to impact health care reform in our state.

4000 Kruse Way Place
Building 2, Suite 100
Lake Oswego, Oregon 97035
503-636-2204 | Fax: 503-636-8310
info@oahhs.org

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