Patient & Family Engagement Collaborative

Patient and family engagement has become a national priority. To this end, strengthening hospital practices around patient and family engagement is a key objective of OAHHS' latest initiative: The Patient & Family Engagement (PFE) Collaborative.


The goal of a PFE Collaborative is to assist hospitals in establishing a patient and family advisory program. We have a partnership with the Institute for Patient- and Family-Centered Care (IPFCC), a nationally recognized expert organization, and there is no charge for participation. 

Each participating hospital identified a multi-disciplinary team of at least two to four members who, over 15 months, who will participate in four all-day learning sessions, three content/coaching webinars, and five individual team technical assistance conference calls with a content expert. Hospitals receive: access to multiple resources to support improvement work on PFE; a subject matter expert who can assist with improvement questions and recommendations; a LISTSERV to assist PFE improvement teams with questions; high-quality educational offerings (in-person and virtual) to enhance PFE improvement capacity and advance strategies; and an opportunity to be a part of a network of PFE leaders from within Oregon who are engaged in similar work.

Participating Hospital Teams
Asante Ashland Community Hospital Good Samaritan Regional Medical Center Kaiser Permanente Northwest (2 hospitals)
Lake District Hospital Legacy Health (5 hospitals) Mercy Medical Center
PeaceHealth Peace Harbor Medical Center PeaceHealth Sacred Heart - University District St. Charles Health System (4 hospitals)
Providence Health System (3 hospitals) Samaritan Albany General Hospital Samaritan Lebanon Community Hospital
Samaritan North Lincoln Hospital Samaritan Pacific Communities Hospital Shriners Hospital for Children
Sky Lakes Medical Center Saint Alphonsus Medical Center - Ontario Tillamook Regional Medical Center
Tuality Healthcare Wallowa Memorial Hospital  

Travel Reimbursement

Materials: PFE Learning Session #4

May 20, 2016

Materials: PFE Learning Session #3

Feb. 19, 2016

Ice Breakers

Materials: PFE Learning Session #2

Sept. 16, 2015

PFE Learning Session #1

On April 17, the Oregon PFE Collaborative held its first session. Seventy-two attendees representing 35 Oregon hospitals attended the all-day program, which provided the following:

  • Best practices in creating authentic partnerships with patients and families in direct care, program development, policy and evaluation.
  • Teambuilding within hospital teams and across Oregon Hospitals.
  • Identified approaches to work with patients and families as advisors, integration of patient and family advisors into existing committees, projects and units.
  • Assistance inprioritizing key PFE content areas for building a hospital-specific action plan.

See Resource Links below for documents related to this Learning Session.



Associate Vice President of Quality and Clinical Operations